The skill of confident communication!

ASSERTIVENESS - the skill of confident communication!
Demonstrating the healthy confidence to stand up for your beliefs and ideas while not coming across defensive, is an invaluable tool to have in the workplace. When you are assertive, you are calm, confident, direct and honest. Assertiveness can help you make a positive impact at work, ensuring that you are perceived the way you intend to be and get the results you are looking for no matter the context.
People with social anxiety or low self-esteem often struggle with being assertive. However, assertiveness can be learned. Learn how to be more assertive, why it’s essential, and how it can benefit you in your day-to-day life.
Assertive behavior includes:
  • Openness in expressing desires, opinions and feelings and encouraging others to do the same.
  • Listening to the point of view of others and responding appropriately, regardless of whether we agree with their point of view or not.
  • Acceptance of responsibility and the ability to adequately delegate responsibility to others.
  • Regularly expressing appreciation of others or respect for what they have done or are doing.
  • Ability to admit mistakes and apologize for them.
  • Maintaining self-control.
  • Accepting others as our equals.
Benefits of Being More Assertive
Being more assertive is key to getting the things you want. It helps you effectively communicate your needs, wants, and boundaries to others. For instance, at a job interview, being assertive can make all the difference when negotiating your dream salary. Here are some other benefits of being more assertive:
Boost your self-confidence: Assertiveness is a great self-esteem booster. Being able to communicate with anyone confidently and directly leaves you feeling like you can take on the world.
Attracts respect from others: Being transparent and firm in your communication with other people causes you to earn their respect. Even in situations where you are on opposing sides, they’ll respect your strong stance on your beliefs.
Helps you communicate better: Assertiveness is one of the most essential communication skills you need. Approaching any conversation confidently and assertively helps you get your points across quickly and succinctly.
It minimizes stress: A great deal of emotional stress is born from poor communication. Being able to deal with issues and effectively communicate your needs and wants when they arise helps to plug gaps in communication, whether at work, at home, or in your relationship. In a 2016 study, researchers found that assertiveness training can decrease stress, depression, and anxiety levels.
If you’ve spent your whole life being a non-assertive person, you should know that becoming an assertive person might not happen overnight. You’ll need to practice skills to make you more assertive consistently, and while that could feel uncomfortable or foreign at first, it’ll quickly become second nature with time.
Even when you are just starting, you’ll soon begin to see the benefits of being an assertive person, motivating you to keep at it. It’s essential not to conflate being assertive with being confrontational. Assertiveness also means listening to and respecting the person you are communicating with.